Terms of service
Overview
This website is operated by Thoughtfully Made UK. Throughout the site, the terms “we”, “us” and “our” refer to Thoughtfully Made UK. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service, together with any policies referenced within them.
If you do not agree to these Terms, you may not access the website or use our services.
Our store is hosted by Shopify Inc., who provide the online e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By using this site, you confirm that you are at least 18 years of age or the age of majority in your country of residence.
You may not use our products or services for any unlawful purpose, nor may you violate any applicable laws.
Any breach of these Terms may result in immediate termination of your access to our Services.
2. General Conditions
We reserve the right to refuse service to anyone at any time.
You agree not to reproduce, duplicate, copy or exploit any part of the Service without written permission.
Credit card information is always encrypted during transfer across networks.
3. Accuracy of Information
We aim to ensure all information on this site is accurate and up to date. However, we do not guarantee that all content is free from errors or omissions.
We reserve the right to update or modify website content at any time without obligation to do so.
4. Pricing and Service Modifications
All prices are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time without liability.
5. Products and Services
Certain products may be available exclusively online and in limited quantities. Returns are handled strictly in accordance with our Returns Policy.
Personalised or bespoke goods are exempt from cancellation rights in accordance with UK consumer legislation.
We make every effort to display product colours and imagery accurately, however screen displays may vary.
We reserve the right to limit sales by region, individual or order quantity.
6. Orders and Billing
We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers.
You agree to provide accurate and complete account and billing information.
Further details can be found in our Returns Policy.
7. Third-Party Tools and Links
We may provide access to third-party tools or links. We are not responsible for their content, policies or practices. Use of such tools is at your own discretion and risk.
8. User Submissions
If you submit comments, feedback or creative materials, you agree that we may use them without restriction.
You are responsible for ensuring that any submissions do not violate intellectual property rights or applicable laws.
9. Personal Information
Your submission of personal information is governed by our Privacy Policy.
10. Errors and Omissions
We reserve the right to correct errors, inaccuracies or omissions and to cancel orders if necessary.
11. Prohibited Uses
You may not use this website for any unlawful purpose, to infringe intellectual property rights, to transmit malicious code, or to engage in abusive or harmful conduct.
We reserve the right to terminate access for violation of these provisions.
12. Disclaimer and Limitation of Liability
We do not guarantee uninterrupted or error-free access to the Service.
All products and services are provided “as is” and “as available” except where otherwise required by law.
To the fullest extent permitted by law, Thoughtfully Made UK shall not be liable for indirect, incidental or consequential damages arising from your use of the Service or products purchased through it.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under UK law.
13. Indemnification
You agree to indemnify and hold harmless Thoughtfully Made UK from any claim arising from your breach of these Terms or violation of law.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain valid and enforceable.
15. Termination
These Terms remain effective unless terminated by you or us. We may terminate access if you breach these Terms.
16. Entire Agreement
These Terms and referenced policies constitute the entire agreement between you and us.
17. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
18. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
19. Use of Images and Videos
By placing an order, you grant us permission to use images or video footage of your finished products for promotional purposes, including on our website and social media platforms, unless you notify us at the time of ordering that you prefer your order not to be featured.
20. Contact Information
For any questions regarding these Terms of Service, please contact thoughtfullymadeuk@outlook.com.